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 Comprehensive Navigation & Support Services

Comprehensive Navigation & Support Services

At The Open Doors, we offer a range of navigation and support services designed to empower individuals of all ages in Camrose & County, Wetaskiwin & County & East Central Alberta. Our programs are tailored to meet the unique needs of youth and adults, helping them access resources, build skills, and navigate complex systems.

Our Approach

We strive to create a seamless, coordinated, and collaborative approach to addressing the diverse needs of our clients. Our services are designed to:

  • Improve patient experience and outcomes
  • Provide patient-centered navigation services
  • Support identification and timely, equitable access to appropriate care
  • Facilitate efficient transitions between services
  • Reduce fragmented care by better connecting youth and families to community supports
  • Develop role clarity for navigation service providers

Our comprehensive approach ensures that individuals of all ages receive the guidance and support they need to thrive in our community, whether in urban or rural settings.

Youth Navigation (Ages 11-24)

Our Youth Navigators provide coordination across various systems, offering:

  • Referrals to healthcare professionals, mental health services, and community organizations
  • Access to hygiene supplies
  • Guidance through educational, employment, and health services
  • Support in building self-efficacy and social connections

2. FRN Spoke Programs

     a. Youth Support & Mentoring Program (7-13)

     This program offers tailored navigation and mentoring services, including:

  • Assessments and active case management
  • Preventative follow-up
  • Connections with vetted community mentors
  • Focus on building self-esteem and social skills

b. Fun4Wellness Program (7-13)

     Promoting mental wellness and child development through:

  • Engaging games and activities
  • Focus on well-being and social connections
  • Fun, interactive learning experiences

C. Youth Connections (Ages 14-18)

      Empowering teens to:

  • Engage with their communities
  • Develop essential life skills
  • Build independence
  • Explore diverse cultures
  • Contribute meaningfully to society

3.Adult Navigation

Our Adult Navigator assists individuals by:

  • Advocating for their needs
  • Developing personalized care plans
  • Supporting goal achievement
  • Helping navigate complex systems

4.  Rural Navigation

Our Rural Navigation program extends our services to youth in rural areas, focusing on:

  • Providing mental health case management
  • Offering natural, wrap-around supports
  • Improving access to services for rural youth
  • Building capacity to serve more youth in remote areas

Our Rural Navigation aims to:

  • Maintain or improve positive mental health for rural youth
  • Demonstrate measurable improvement in youth mental health outcomes
  • Increase the number of youths served in rural communities

Contact us:

Email: info@theopendoors.ca

Phone: 780-679-6803

24-7-helpline

 Community Wellness and Support Programs

Community Wellness and Support Programs

At The Open Doors, we are committed to fostering a resilient, healthy, and supportive community. Our Community Wellness and Supports program offers a comprehensive range of services designed to address mental health, crisis intervention, substance use, and overall well-being for individuals in our community.

Our Services

1. 24/7 Crisis Helplines

Our helplines provide round-the-clock support to clients, their family and friends, and professionals seeking assistance. We offer immediate help through:

  • Distress interventions
  • Over-the-phone support
  • Triaging services
  • Referrals for follow-up care

Camrose 24/7 helpline: 780-679-4357

Wetaskiwin 24/7 helpline: 780-360-2995

2. Community Helpers Program (CHP)

A community-based suicide prevention program funded through Alberta Health Services. We provide training to:

  • Enhance self-care skills
  • Develop skills to help others
  • Introduce participants to community helping professionals
  • Learn appropriate referral processes

3. Counselling Services

Our certified counsellors provide support for individuals aged 11-24, operating on a sliding scale. We offer:

  • Professional guidance
  • A compassionate listening ear
  • Support for various mental health concerns
  • A path to wellness and personal growth

4. Let’s Talk Series

An educational series designed to foster understanding and resilience in youth. Our modules focus on:

  • Suicide awareness
  • Mental well-being
  • Breaking the stigma around mental health
  • Navigating boundaries for healthy relationships

5. Harm Reduction Program

We provide strategies and supplies aimed at mitigating potential impacts of high-risk behaviour, including:

  • Naloxone training and kit distribution
  • Access to harm reduction supplies
  • Education on safer practices

Through this holistic approach, we aim to create a stronger, more informed community where individuals feel supported, understood, and empowered to seek help when needed, regardless of their circumstances.

Together, we can build a healthier, more resilient community, with support available whenever it’s needed.

For more information or to access these services, please contact us:

Email: info@theopendoors.ca

General Phone: 780-679-6803